WORKWAE LLC uses the service providers below to run workwae. Each processes data only on our instructions, under a written agreement with confidentiality and security obligations at least as protective as our Data Processing Addendum.
Current subprocessors
| Subprocessor | Purpose | Data | Location |
|---|---|---|---|
| Amazon Web Services, Inc. | Hosting: servers, databases, object storage for stored message content and exports, and encrypted backups | All Customer Data and account data | United States |
| Cloudflare, Inc. | Network delivery, DNS and DDoS protection for our sites and API; email delivery for our own account and early-access emails; storage of early-access requests; cookieless analytics for workwae.com | Data in transit to and from the Service; account emails; early-access requests; workwae.com visit statistics | Global network; storage in the United States |
| Google LLC (Google Cloud Pub/Sub) | Delivering Gmail change notifications to the Service | The mailbox address and a change marker; no message content | United States |
| Stripe, Inc. | Payments and billing | Customer billing details; no connected-account data | United States |
| Gatewae, our AI gateway, and the language model providers behind it | AI features, only when a Customer turns them on | The text described in the Privacy Policy's AI section; providers do not train on it | United States |
Google, Microsoft, Zoom and Cisco Webex are not on this list: they are the providers of the accounts your users connect, and they hold that data under their own agreements with those users. workwae reaches them only as your users and administrators authorize.
Changes to this list
We email the owners of every workspace at least 30 days before a new subprocessor starts processing Customer Data, and update this page at the same time. A Customer may object on reasonable data-protection grounds within that period, as set out in section 6 of the Data Processing Addendum.
To be notified without a workspace, email privacy@workwae.com.